All the questions you may have about Sunslower...

It is for two types of users. First, for all professionals such as teachers, coaches, therapists, experts in yoga, meditation, pilates, sophrology, and way more. It allows them to run live sessions with easy booking, bundle content and programs to develop a real online business.
Sunslower is also for you if you want to get yoga live classes or video tutorials. Search for your future great teacher or a specific type of yoga practice to start taking classes and improve yourself!
To ensure the quality of the teaching service, we regularly check professional profiles created on Sunslower, to make sure they provided their accreditations and own experience as a teacher.
Sure! All you have to do is share your Sunslower profile to your students where all your live sessions and content (videos, bundles) will be available for purchase and booking. All-in-one place, it's easy.
Professionals (teachers, coaches, experts, etc.), you'll be able to create your own live session calendar automatically streamed on Zoom. Your students will easily book a spot from your profile, instant pay (Paypal secured payment) and get email notifications before the session starts. You can also enrich your own video library and sell them, either in a bundle (as in a Yoga program for instance) or individually. Your students / clients will have unlimited access to your content once it's purchased. As a professional, you set your own price for each item you offer (no transaction fee). We want to mention that more quite fun and useful features are coming very soon, in order to make your daily professional life even easier 🙃.
Absolutely! To be honest, it is one of the main goals we first had with this platform: enabling teachers to get an all-in-one tool. You can use your Sunslower profile and session booking page, as your business website. When your profile is complete, you get all you need to run your online business (and many more features are to come!).
Easy! We integrated Zoom so all live sessions happen on Sunslower, with all usual Zoom features. From your pro dashboard, click on "add" a live session and fill in the different fields (class title, price, date & hour, etc.). When clicking on "publish", a Zoom link will automatically be generated and be available for all students purchasing your session. No need to generate and send Zoom invitations for each session yourself, everything is automatically handled thanks to the Zoom integration.
Yes. When a session is booked, the student receives an email notification to confirm. For each student, we send automatic email reminders 24 hours and 1 hour before the session. All these reminders contain the Zoom link to click on when the class is about to start. Also, this unique Zoom link is of course available on the live session page itself (not only within the email sent)! This way, your students can even book a session with you 10 minutes before it starts, it's all good. Professionals, forget about sending email confirmation and reminders yourself to your students, we take care of it ;)
Compared to manually managing your calendar, sending reminders and visio invitations, scheduling meetings, accepting payments and keeping track of clients, Sunslower can easily save you up to six hours of manual administrative work per week. By getting all your content and sessions from one page, you'll optimize conversion. Also, save time and avoid frustration with video calls that happen in one place, right on Sunslower, thanks to the Zoom integration.
For this Beta version, you can cancel a live session only if there is no attendees yet. From your dashboard, just go on the session page and click "Cancel". It will not be displayed anymore on your profile. Coming soon: The ability to cancel a session for a specific reason, even if some clients already booked their spot. In this case, there will be an automatic refund depending on defined terms.
Not yet but it's coming! Again, we're working hard on multiple new features to be released right after the website Beta version. One of them is recording your live sessions and enabling your clients to get it for a defined time after the session, if you decide to. Also, we'll give you the opportunity to use your replays as a video asset to add onto your library for sale (smart, isn't it 😉 ?).
You'll be able to very soon! Sunslower will offer the opportunity to book private sessions for specific clients / students who need to get a slot with you. Easy booking and payment system will be exactly the same as for live classes. Stay tuned ;)
Yes, indeed. It can be either a basic or a pro one. As you're a professional, we recommend you upgrading to the pro license, so your live sessions will be time unlimited (Zoom pro license is 16€ / month). When signing up to Sunslower, you'll be asked to link your Zoom account very easily. If you don't have a Zoom account yet, you'll be able to create it from there. Then, you're all set to run as many live sessions as you want on Sunslower! Coming soon: a packaged pricing plan including Zoom + Sunslower subscriptions, which will offer a 10% discount on Zoom pro license 👌.
Not yet but it's coming soon. We know how important it is for professionals to track and analyze their business. So, we integrated this feature for you and it should be ready in a couple of weeks. The idea is to help you understand, optimize and improve your activity, revenue, client behavior, contact listing, etc.
Yes, you can choose to upload all types of classic video formats, such as mp4, mpeg, quicktime, wmv.
Absolutely! If you'd like to offer some programs, class pack, etc. You can easily bundle, set a price and sell your own bundles, always from your page. Awaiting the membership option, you can create bundle of monthly classes ;) From your dashboard, click on create a bundle and then select the different assets (videos and / or live sessions) you want to add in it. Fill in some basic information such as the title and the description, then set the price. You can offer a discounted price for multiple assets in order to be even more attractive and improve your conversion. Just one thing though, you can't put a higher price than the sum of the individual asset prices.
Sure! All the uploaded videos are yours. When your client makes a purchase, there will be unlimited access to the asset unless you decide to remove it from the platform.
Sunslower offers 2 pricing plans in order to pick the one that suits best your activity. The Free plan is free : you give your classes, you receive money. A 8% transaction fee is applied on your sales. The Basic plan is a 29€ monthly subscription plan. A 3% transaction fee is applied on your sales. If you sell more than 500€ per month, this plan is more interesting for you to increase your profitability on the long term. You have a 30 days free trial.
Absolutely! It is really a major benefit we wanted to offer to all professionals using Sunslower. You get the opportunity to set your own prices, for each session, bundle or video content. Thus, your clients will pay you straight on your Paypal account or by credit card through the secured payment system Stripe. A transaction fee is applied by both system.
Define your own strategy with no constraints.Your business, your prices ☝️
From your dashboard, on the payment method page, you have access to all Stripe transactions for each session or item you sold on Sunslower.
We use the secured payment system Stripe for all payments from your clients. They can pay by credit card.
Regarding professional subscription to Sunslower and the payments from your clients to you, we integrated Stripe to securely process transactions from your bank account and transactions from your clients to your bank account (credit card payments). Stripe is a major online payment gateway that is trusted by global businesses such as Lyft, Uber, Kickstarter, Slack and many others.
When your clients pay by credit car : The money is transferred to your account Stripe Express before being sent to your bank account. You can view all the purchase transactions and your Stripe Express account balance, clicking on "View my transactions", on the page "Payment methods".
Regarding your Sunslower subscription payment, you don’t need to have an existing Stripe account or to create any. Sunslower is integrated directly with Stripe for secured payment and all you have to do is enter your credit card information, when subscribing. Regarding payments from your clients to you, you can add your bank information after you sign up to Sunslower. These information (powered by Stripe) allow you to offer credit card payment to your clients.
You can use our chatbot anytime to get someone from the team kindly answering your question (right here on the corner below). Don't be scared, we're all very nice 😇. Also, we're on Social (Facebook, Twitter, Instagram, LinkedIn) so don't hesitate! Just follow the 🌻...
You'll be able to very soon. As mentioned in the upcoming features, we want you to be able to manage your customer database and emails from Sunslower. Thus, we'll allow your contact list import from the dashboard.
We'll do our best to help promote our teachers, coaches and experts, through emails, monthly newsletters, social channels, events. Don't worry, we're building a real strategy to empower your career and bring even more loyal students to love you and your expertise 💛.
Multipass is similar to a pre-paid card to enable your customers purchasing multiple live sessions and / or videos, in order to offer a more attractive single item price.

From your dashboard, you can create one or more multipasses by choosing the number of sessions, videos and the price. Personalize your multipass as you like: '5 live-classes pass', '10 Vinyasa sessions', '3 videos pre-paid program', etc. You can be creative here!

This type of pricing offer shows two main advantages:
1. It increases your customers' loyalty on a mid and long term basis, by offering reduced prices.
2. You enhance your revenue longevity and stability, in comparison to sell only single sessions or videos.

From your customer side, they can purchase a multipass from your Sunslower profile. Once, it's done, they can use it anytime they want to book a session or buy one of your videos.
Stripe fees, paid by Sunslower for integrating the gateway Stripe Express:
2 euros by active user by month + 0,25% of the transfer volume + 0,10 euros by transfer. Information link

Stripe fees, paid by the Sunslower professional for each transaction:
0,25 euros + 1,40% * transaction price
0,25 euros + 1,45% * transaction price
Lien d'information
The memberships enable professionals to offer an unlimited access to their content and/or live sessions, in return for a membership subscription by their client / student.
This allows to increase client loyalty easily and set a regular revenue for professionals, every month, week, or trimester, for instance.
Memberships are automatically renewed and voidable anytime by clients / students. As a professional, you are to decide the billing period, the price and the item access.
For every membership purchase, a 3% commission is applied for Sunslower via Stripe, our credit card payment system. This commission comes in addition to the transaction Stripe fees (see previous question "What are the fees applied by the payment system used?").
Sunslower is also for you if you want to get yoga live classes or video tutorials. Search for your future great teacher or a specific type of yoga practice to start taking classes and improve yourself!
Students (or future students), you'll be able to explore all the scheduled classes, practice specialties and multiple types of teachers on Sunslower, in order to book live streaming sessions (managed by a Zoom integration) and / or buy video classes whenever you want. Whether you already have a teacher or you’re looking to start exploring yoga, meditation, pilates, Sunslower gets all you need to empower your live classes.
Easy! We integrated Zoom so all live sessions happen on Sunslower, with all usual Zoom features. From your space “My Sunslower”, click on “Join live Zoom” button and wait for your teacher to start the course you booked. Also, you’ll be receiving reminders by emails containing the appropriate Zoom link for each class you booked.
Yes. When you book a session, you receive an email notification to confirm your booking. For each student, we send automatic email reminders 24 hours and 1 hour before the session. All these reminders contain the Zoom link to click on when the class is about to start. Also, this unique Zoom link is of course available on the live session page itself (not only within the email sent)! This way, you can even book a session 10 minutes before it starts, it's all good.
On this Beta version, it is not yet possible yet, but it will be in the coming weeks. If you happen not to be able to attend a class you purchased, just kindly contact your teacher so he can refund you, if necessary. Coming soon: The ability to cancel a session a few days before the class starts and get automatically refund. However, if you need to cancel less than 24 hours before the class starts, you’ll need to contact your teacher.
Not yet but it's coming! Again, we're working hard on multiple new features to be released right after the website Beta version. One of them is being able to play the live session records for a few days, after it actually happened.
We want to improve your user experience and enhance your ability to follow multiple teachers, offer as many live classes as possible, more content types, etc. Here is the program to come: - Allow easy booking for private sessions with your fav teacher(s) - Allow easy booking for physical sessions with your teacher(s) (studio, fitness room, etc.) - Add PDFs to teacher programs to accompany you even further/better in your practice. - Offer more practice specialties and health professionals such as sophrologists, naturopathy, yoga and meditation types, etc. Any ideas to add? Feel free to suggest!
We want Sunslower to remain free for all students. You only pay the teacher(s) you’ll purchase content and classes from. Sunslower is paid by the professional transaction fees on their sales and via a monthly subscription plan.
Paypal and Stripe automatically send payment receipts for each booked session and asset purchased. The receipt contains general information on the purchase.
We use the secured payment system Stripe for your payments. You can use your credit card to purchase all your items and live sessions easily and securely.
We integrate Stripe secured system to power all your credit card payment. Stripe is also a major online payment system trusted by international companies, such as Lyft, Uber, Kickstarter, Slack and more.
Sunslower website is served through HTTPS only and we never store your credit card or bank account information on our servers. By using Sunslower you don’t need to worry about these details yourself.
You can use our chatbot anytime to get someone from the team kindly answering your question (right here on the corner below). Don't be scared, we're all very nice 😇. Also, we're on Social (Facebook, Twitter, Instagram, LinkedIn) so don't hesitate! Just follow the 🌻...
Multipass is similar to a pre-paid card to enable you purchasing multiple live sessions and / or videos, in order to benefit from a more attractive single item price. From the professional profiles you like, you can purchase a multipass in the section called 'multipass'. Once it's done, just use it anytime you want to book a session or buy a video. You can buy several passes at once, from the same professional or from multiple ones. You'll find all your on-going passes on your interface My Sunslower.
The memberships enable professionals to offer an unlimited access to their content and/or live sessions, in return for a membership subscription by their client / student.

This allows you to benefit from even more content and live classes from your favorite teachers, for a recurrent price, just like a normal gym subscription. Memberships are automatically renewed and voidable anytime.
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