All the questions you may have about Sunslower...

It is for two types of users. First, for all professionals such as teachers, coaches, therapists, experts in yoga, meditation, pilates, sophrology, and way more. It allows them to run live sessions with easy booking, bundle content and programs to develop a real online business.
Sunslower is also for you if you want to get yoga live classes or video tutorials. Search for your future great teacher or a specific type of yoga practice to start taking classes and improve yourself!
To ensure the quality of the teaching service, we regularly check professional profiles created on Sunslower, to make sure they provided their accreditations and own experience as a teacher.
Sure! All you have to do is share your Sunslower profile to your students where all your live sessions and content (videos, bundles) will be available for purchase and booking. All-in-one place, it's easy.
Professionals (teachers, coaches, experts, etc.), you'll be able to create your own live session calendar automatically streamed on Zoom. Your students will easily book a spot from your profile, instant pay (Paypal secured payment) and get email notifications before the session starts. You can also enrich your own video library and sell them, either in a bundle (as in a Yoga program for instance) or individually. Your students / clients will have unlimited access to your content once it's purchased. As a professional, you set your own price for each item you offer (no transaction fee). We want to mention that more quite fun and useful features are coming very soon, in order to make your daily professional life even easier 🙃.
Absolutely! To be honest, it is one of the main goals we first had with this platform: enabling teachers to get an all-in-one tool. You can use your Sunslower profile and session booking page, as your business website. When your profile is complete, you get all you need to run your online business (and many more features are to come!).
Easy! We integrated Zoom so all live sessions happen on Sunslower, with all usual Zoom features. From your pro dashboard, click on "add" a live session and fill in the different fields (class title, price, date & hour, etc.). When clicking on "publish", a Zoom link will automatically be generated and be available for all students purchasing your session. No need to generate and send Zoom invitations for each session yourself, everything is automatically handled thanks to the Zoom integration.
Yes. When a session is booked, the student receives an email notification to confirm. For each student, we send automatic email reminders 24 hours and 1 hour before the session. All these reminders contain the Zoom link to click on when the class is about to start. Also, this unique Zoom link is of course available on the live session page itself (not only within the email sent)! This way, your students can even book a session with you 10 minutes before it starts, it's all good. Professionals, forget about sending email confirmation and reminders yourself to your students, we take care of it ;)
Compared to manually managing your calendar, sending reminders and visio invitations, scheduling meetings, accepting payments and keeping track of clients, Sunslower can easily save you up to six hours of manual administrative work per week. By getting all your content and sessions from one page, you'll optimize conversion. Also, save time and avoid frustration with video calls that happen in one place, right on Sunslower, thanks to the Zoom integration.
For this Beta version, you can cancel a live session only if there is no attendees yet. From your dashboard, just go on the session page and click "Cancel". It will not be displayed anymore on your profile. Coming soon: The ability to cancel a session for a specific reason, even if some clients already booked their spot. In this case, there will be an automatic refund depending on defined terms.
Not yet but it's coming! Again, we're working hard on multiple new features to be released right after the website Beta version. One of them is recording your live sessions and enabling your clients to get it for a defined time after the session, if you decide to. Also, we'll give you the opportunity to use your replays as a video asset to add onto your library for sale (smart, isn't it 😉 ?).
You'll be able to very soon! Sunslower will offer the opportunity to book private sessions for specific clients / students who need to get a slot with you. Easy booking and payment system will be exactly the same as for live classes. Stay tuned ;)
Yes, indeed. It can be either a basic or a pro one. As you're a professional, we recommend you upgrading to the pro license, so your live sessions will be time unlimited (Zoom pro license is 16€ / month). When signing up to Sunslower, you'll be asked to link your Zoom account very easily. If you don't have a Zoom account yet, you'll be able to create it from there. Then, you're all set to run as many live sessions as you want on Sunslower! Coming soon: a packaged pricing plan including Zoom + Sunslower subscriptions, which will offer a 10% discount on Zoom pro license 👌.
Absolutely! In order to get instant payments from your clients when purchasing sessions or content, we recommend using a pro Paypal account (instead of a basic one), so you can better track your money activity, record invoices, etc. When signing up to Sunslower, you'll be asked to link your Paypal account. If you don't have a Paypal account yet, you'll be able to create it from there. Then, you're all set to receive payments from your clients.
Not yet but it's coming soon. We know how important it is for professionals to track and analyze their business. So, we integrated this feature for you and it should be ready in a couple of weeks. The idea is to help you understand, optimize and improve your activity, revenue, client behavior, contact listing, etc.
Many! Sunslower's aim is to improve its capacity to offer an all-in-one tool so professionals will earn even more time, running an online business. So they can focus on what they do best! So here are some of incoming surprises for you: - Analytics so you keep track of your activity and client database - Create memberships and discount prices depending on client groups, in order to offer more flexibility with your pricing strategy. - Client database and emailing. Import your contact lists to reach out your clients anytime, customize and send newsletters, etc. All from the same dashboard! - Private session booking automatically from your business page. - Add PDFs to your bundles to accompany your students and clients even further/better. - Enrich your professional schedule by adding physical classes and events to come! Your clients will be able to book all types of events you run from your business page. Any ideas to add? Feel free to suggest!
Yes, you can choose to upload all types of classic video formats, such as mp4, mpeg, quicktime, wmv.
Absolutely! If you'd like to offer some programs, class pack, etc. You can easily bundle, set a price and sell your own bundles, always from your page. Awaiting the membership option, you can create bundle of monthly classes ;) From your dashboard, click on create a bundle and then select the different assets (videos and / or live sessions) you want to add in it. Fill in some basic information such as the title and the description, then set the price. You can offer a discounted price for multiple assets in order to be even more attractive and improve your conversion. Just one thing though, you can't put a higher price than the sum of the individual asset prices.
Sure! All the uploaded videos are yours. When your client makes a purchase, there will be unlimited access to the asset unless you decide to remove it from the platform.
For the time being, we offer one pricing plan 29€ per month, which includes all Sunslower features. This subscription is no engagement and offers a one month free trial.
The payment system PayPal and Stripe used for your clients to pay, apply transaction fees.
Please find all the detailed information in the transaction fees dedicated question of the Q&A.
Coming soon: a packaged pricing plan including Zoom + Sunslower subscriptions, which will offer a 10% discount on Zoom pro license 👌.
Sunslower is 100% free for your students / clients. They just pay you directly.
Absolutely! It is really a major benefit we wanted to offer to all professionals using Sunslower. You get the opportunity to set your own prices, for each session, bundle or video content. Thus, your clients will pay you straight on your Paypal account or by credit card through the secured payment system Stripe. A transaction fee is applied by both system.
Define your own strategy with no constraints.Your business, your prices ☝️
Paypal and Stripe automatically send payment receipts to your clients for each booked session and asset purchased. The receipt contains the usual information about the purchase.
Not yet! This is the very next feature we would like to offer. As we explained our aim to make your price strategy as flexible as possible, we want to enable you to create your own memberships, multi-sessions pass and discounts. From now on, you can offer multipasses to your customers which are pre-paid cards (see 'multipass' dedicated question below).
We use two payment methods powered by Paypal and Stripe for all payments from your clients. If they want to purchase with PayPal, they can either use their account or their credit card. If they don't want to use Paypal, they can pay by credit card, via Stripe secured system.
Regarding professional subscription to Sunslower and payments from your clients to you, we integrated Stripe to securely process transactions from your bank account and transactions from your clients to your bank account (credit card payments). Stripe is a major online payment gateway that is trusted by global businesses such as Lyft, Uber, Kickstarter, Slack and many others. Regarding payments from your clients to you, we also integrated with Paypal to securely process transactions from your clients and payout to your Paypal account. Paypal is also a major online payment gateway that is trusted for multiple years internationally, on both B2B and B2C fields. Sunslower website is served through HTTPS only and we never store your credit card or bank account information on our servers. By using Sunslower you don’t need to worry about these details yourself.
If your clients pay with PayPal : Sunslower charges your clients’ Paypal account and the funds are immediately posted to your Paypal account. At any time, you can log in to your Paypal account and check any payment status. If your clients pay by credit car : The money is transferred to your account Stripe Express before being sent to your bank account. You can view all the purchase transactions and your Stripe Express account balance, clicking on "View my transactions", on the page "Payment methods".
Regarding your Sunslower subscription payment, you don’t need to have an existing Stripe account or to create any. Sunslower is integrated directly with Stripe for secured payment and all you have to do is enter your credit card information, when subscribing. Regarding payments from your clients to you, you can add your bank information after you sign up to Sunslower. These information (powered by Stripe) allow you to offer credit card payment to your clients, in addition to PayPal payment option.
You can use our chatbot anytime to get someone from the team kindly answering your question (right here on the corner below). Don't be scared, we're all very nice 😇. Also, we're on Social (Facebook, Twitter, Instagram, LinkedIn) so don't hesitate! Just follow the 🌻...
You'll be able to very soon. As mentioned in the upcoming features, we want you to be able to manage your customer database and emails from Sunslower. Thus, we'll allow your contact list import from the dashboard.
We'll do our best to help promote our teachers, coaches and experts, through emails, monthly newsletters, social channels, events. Don't worry, we're building a real strategy to empower your career and bring even more loyal students to love you and your expertise 💛.
Multipass is similar to a pre-paid card to enable your customers purchasing multiple live sessions and / or videos, in order to offer a more attractive single item price. From your dashboard, you can create one or more multipasses by choosing the number of sessions, videos and the price. Personalize your multipass as you like: '5 live-classes pass', '10 Vinyasa sessions', '3 videos pre-paid program', etc. You can be creative here! This type of pricing offer shows two main advantages: 1. It increases your customers' loyalty on a mid and long term basis, by offering reduced prices. 2. You enhance your revenue longevity and stability, in comparison to sell only single sessions or videos. From your customer side, they can purchase a multipass from your Sunslower profile. Once, it's done, they can use it anytime they want to book a session or buy one of your videos.
PayPal fees on business transactions, paid by the user for professional account management: 2,90% + fix fee (0,35 euros in France). Information link
Stripe fees, paid by Sunslower for integrating the gateway Stripe Express: 2 euros by active user by month + 0,25% of the transfer volume + 0,10 euros by transfer. Information link
In order to cover the management cost and to generate enough revenue to get the company to function, Sunslower applies a transaction fee, when a payment is made by credit card (powered by Stripe): 2,90% + fix fee (0,35 euros in France). The amounts are aligned with PayPal fees so the fees remain the same for professional users, despite the payment method picked by their clients.
Sunslower is also for you if you want to get yoga live classes or video tutorials. Search for your future great teacher or a specific type of yoga practice to start taking classes and improve yourself!
Students (or future students), you'll be able to explore all the scheduled classes, practice specialties and multiple types of teachers on Sunslower, in order to book live streaming sessions (managed by a Zoom integration) and / or buy video classes whenever you want. Whether you already have a teacher or you’re looking to start exploring yoga, meditation, pilates, Sunslower gets all you need to empower your live classes.
Easy! We integrated Zoom so all live sessions happen on Sunslower, with all usual Zoom features. From your space “My Sunslower”, click on “Join live Zoom” button and wait for your teacher to start the course you booked. Also, you’ll be receiving reminders by emails containing the appropriate Zoom link for each class you booked.
Yes. When you book a session, you receive an email notification to confirm your booking. For each student, we send automatic email reminders 24 hours and 1 hour before the session. All these reminders contain the Zoom link to click on when the class is about to start. Also, this unique Zoom link is of course available on the live session page itself (not only within the email sent)! This way, you can even book a session 10 minutes before it starts, it's all good.
On this Beta version, it is not yet possible yet, but it will be in the coming weeks. If you happen not to be able to attend a class you purchased, just kindly contact your teacher so he can refund you, if necessary. Coming soon: The ability to cancel a session a few days before the class starts and get automatically refund. However, if you need to cancel less than 24 hours before the class starts, you’ll need to contact your teacher.
Not yet but it's coming! Again, we're working hard on multiple new features to be released right after the website Beta version. One of them is being able to play the live session records for a few days, after it actually happened.
Not necessarily. You can pay either with or without a Paypal account. However, you’ll always get a receipt for your purchase, sent by Paypal, which is our payment system.
We want to improve your user experience and enhance your ability to follow multiple teachers, offer as many live classes as possible, more content types, etc. Here is the program to come: - Allow easy booking for private sessions with your fav teacher(s) - Allow easy booking for physical sessions with your teacher(s) (studio, fitness room, etc.) - Add PDFs to teacher programs to accompany you even further/better in your practice. - Offer more practice specialties and health professionals such as sophrologists, naturopathy, yoga and meditation types, etc. Any ideas to add? Feel free to suggest!
We want Sunslower to remain free for all students. You only pay the teacher(s) you’ll purchase content and classes from. Oh, and we don’t charge teachers any transaction fee :) Professionals subscribe to our service and they’re free to set their own prices for their own business.
Paypal and Stripe automatically send payment receipts for each booked session and asset purchased. The receipt contains general information on the purchase.
We use Paypal and Stripe for your payments. You can either use a Paypal account (if you get one) or your credit card to pay (powered by Stripe).
Regarding all your payments, we integrate Paypal to securely process transactions from your clients and payout to your Paypal account. Paypal is a major online payment gateway that is trusted for multiple years internationally, on both B2B and B2C fields. We also integrate Stripe secured system to power all your credit card payment. Stripe is also a major online payment system trusted by international companies, such as Lyft, Uber, Kickstarter, Slack and more. Sunslower website is served through HTTPS only and we never store your credit card or bank account information on our servers. By using Sunslower you don’t need to worry about these details yourself.
You can use our chatbot anytime to get someone from the team kindly answering your question (right here on the corner below). Don't be scared, we're all very nice 😇. Also, we're on Social (Facebook, Twitter, Instagram, LinkedIn) so don't hesitate! Just follow the 🌻...
Multipass is similar to a pre-paid card to enable you purchasing multiple live sessions and / or videos, in order to benefit from a more attractive single item price. From the professional profiles you like, you can purchase a multipass in the section called 'multipass'. Once it's done, just use it anytime you want to book a session or buy a video. You can buy several passes at once, from the same professional or from multiple ones. You'll find all your on-going passes on your interface My Sunslower.
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